Three Ways to Reduce Contact Center Stress

Are your contact center agents stressed out? High stress levels can lead to poor customer service, high absenteeism and increased turnover. Join customer service expert, Jeff Toister, to learn how small changes can help agents overcome stress and focus on the needs of the customer. These 3 simple strategies will help agents: 

• Provide faster, more thorough service

• Increase customer satisfaction

• Reduce errors AND their own stress levels 

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