There’s no magic pixie dust that improves customer service quickly and easily. Or is there?
Join this entertaining, interactive, and informative webinar to learn how you can quickly improve customer service. Customer service expert Jeff Toister will share his latest research and reveal proven techniques that you can use to immedialy get results.
What You’ll Gain
Participants learn following by attending this webinar:
- The most important thing you must do to provide outstanding service.
- One thing customers should always know about you.
- The real power of first impressions (and how to recover from a bad one).
- Simple techniques to make wait times more bearable for customers.
- A common personal habit that hurts customer service.
Win a Copy of Service Failure
A signed copy of Jeff Toister’s book, Service Failure, will be raffled off at the end of the webinar. You are automatically entered to win when you register, though you must be logged in to the webinar when the raffle winner is announced to win.